Policy & Terms of Service
Hotel Policy
Cancellation Policy
Cancellation Policy
- Check-in Time: 12:00 PM | Check-out Time: 11:00 AM
- Valid ID proof is mandatory for all guests at check-in
- Early check-in and late check-out are subject to availability and may be chargeable
- Outside food and alcohol are not allowed inside the hotel premises
- Guests are requested to maintain decorum and avoid loud noise
- Check-in Time: 12:00 PM | Check-out Time: 11:00 AM
- Valid ID proof is mandatory for all guests at check-in
- Early check-in and late check-out are subject to availability and may be chargeable
- Outside food and alcohol are not allowed inside the hotel premises
- Guests are requested to maintain decorum and avoid loud noise
- Hotel is not responsible for loss of personal belongings
- Any damage to hotel property will be charged to the guest
Cancellation Policy
Cancellation Policy
Cancellation Policy
- More than 10 days before check-in: 90% refund
- 7–10 days before check-in: 75% refund
- 72 hours to 7 days before check-in: 50% refund
- Within 72 hours of check-in: Non-refundable
- No-shows or early check-outs: Non-refundableL
Refund Policy
Cancellation Policy
Refund Policy
A
- Refunds (if applicable) will be processed within 5–7 working days
- Refund will be credited to the original mode of payment
- In case of early check-out, refund (if any) will be at hotel discretion
- No refund for no-show or unused services
- Refunds are not applicable on peak season bookings
Guest Data Safety Policy
- The hotel is committed to protecting the privacy and confidentiality of all guest information
- Personal details collected during reservation or check-in are used only for booking, communication, and legal requirements
- Guest data will not be shared with any third party except where required by law or government authorities
- All guest records (physical and digital) are stored in a secure system with restricted access
- Payment details are processed through secure and trusted payment gateways
- Staff members are trained to handle guest information with strict confidentiality
- CCTV surveillance is used only for safety and security purposes and not for personal monitoring
- Guests may request access, correction, or deletion of their personal data (as per applicable laws)
- The hotel follows all applicable data protection and privacy regulationsOur hotel offers spacious and elegant rooms with modern amenities to ensure a comfortable stay. Each room is tastefully decorated with a unique style and features a private balcony with stunning views of the city.